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Payment Policy

No additional Charge for months with 5 weeks when lessons are purchased as a package. This is due to an annual 2 week vacation built into the lesson plan. During that time, material may be given for students to work on, with periodic ‘check-ins’, but no formal lessons will be given. 

 

Orpheus Academy does not offer a free trial. Our "First Time Student" trial month includes a built-in 30-day cancellation notice, offering you flexibility. This ensures that no recurring charges will apply should you decide not to continue with lessons beyond the trial month. Prompt payment of the tuition fee for lessons is still expected as this allows me (the owner) to pay my instructors for their time and expertise. 


Ongoing Lessons will be billed via invoice on a monthly basis. Invoices will be sent out in the 1st of the month and payment is expected before the first lesson of the month.

Make Up Lesson Policy:

Instructor Make Up Lessons are to be scheduled on an individual basis between instructor and student. If, within a 2 month time frame, a make-up lesson is unable to be scheduled, a credit will be given on the next month's lesson plan.

 

If you miss your lesson, the price of that lesson will still be expected. Please refer to the make-up policy above.

 

Cancellation Policy:

There is no long term contract. Please allow for 1 month’s notice if you plan to withdraw yourself or your student from lessons. This gives the instructor time to fill your time slot and adequately prepare for the ending series of lessons.

Lesson Policies

  • Students are expected to dedicate at least 15 minutes per day to practice.

  • Students are expected to be respectful of the instructor's time, and arrive to lesson in a timely manner.

  • If more than 10 minutes has passed in a lesson without any communication from the student, it will be assumed to be a no-show. The prior week's assignment will be assumed as student's continuing practice.

  • If there is an issue with an instructor before/during/after lesson, please attempt to resolve that issue directly with the instructor. If no resolution can be reached, then contact the owner at: orpheusacademy1@gmail.com

Orpheus Academy Privacy Policy

Last Updated: 12/28/23

Thank you for choosing Orpheus Academy ("we," "us," "our," or the "Company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website, mobile applications, and any other products or services offered by Orpheus Academy (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: We may collect the following types of personal information when you use our Services:

    • Contact Information: Your name, email address, phone number, and other similar contact details.

    • Account Information: Usernames, passwords, and other information for account creation and authentication.

    • Payment Information: Credit card or other payment information for processing transactions.

    • Usage Information: Information about how you use our Services, including your interactions with the features and content available.

  2. How We Use Your Information: We use the collected information for the following purposes:

    • Providing and Improving Services: To deliver, maintain, and enhance our Services.

    • Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

    • Communication: To send you important updates, newsletters, and marketing materials.

    • Legal Compliance: To comply with legal obligations and protect against illegal activities.

  3. Information Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy. We may share your information with:

    • Service Providers: Third-party service providers who assist us in operating our Services.

    • Legal Requirements: In response to a subpoena, court order, or other legal process.

    • Protection of Rights: To protect our rights, privacy, safety, or property, or that of others.

  4. Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

  5. Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at orpheusacademy1@gmail.com, and we will take steps to remove that information.

  6. Photo/Video Sharing: In certain instances, with the explicit consent of a parent or legal guardian, we may allow for the sharing of photos or videos featuring children participating in activities at Orpheus Academy. Prior to any such sharing, we will seek individual consent from the parent or legal guardian. If you have any concerns about the inclusion of your child in promotional materials, please discuss it with the owner of Orpheus Academy to ensure your preferences are respected.

  7. It is our priority to create a safe and enjoyable environment for children using our Services, and we encourage open communication with parents or legal guardians regarding the use of any content featuring their children.

  8. Contact Us: If you have any questions about this Privacy Policy, please contact us at orpheusacademy1@gmail.com

By using our Services, you agree to the terms of this Privacy Policy.

Orpheus Academy, LLC

orpheusacademy1@gmail.com

208-643-5103

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